For decades, real estate agents and sellers have relied on private showings and open houses to market listings. These appointments allow serious buyers to experience a home and determine whether they want to move forward.
While showings are essential to the selling process, they also introduce security and privacy considerations. Open houses have always increased the risk of theft, but advances in smart home technology add another layer of complexity as cameras and connected devices may capture buyers’ conversations and reactions during a tour.
Balancing security and privacy is more important than ever for both sellers and buyers.
Sellers: Safeguard Your Home
Opening your home to potential buyers requires preparation. Taking a few proactive steps can help protect your belongings and personal information during showings.
- Remove or securely store high-value items such as jewelry, collectibles, firearms, and prescription medications.
- Avoid leaving personal documents, mail, or financial paperwork visible on desks or countertops.
- Log out of computers and secure tablets and smart devices.
Before listing, review your homeowners insurance policy to confirm whether it covers theft during open houses or scheduled showings. It can also be helpful to photograph or video each room prior to showings to document the condition and contents of your home in case anything goes missing.
Many homes now include smart technology, such as doorbell cameras, interior security cameras, baby monitors, smart speakers, and voice-enabled systems. If you use surveillance devices, review their placement and settings before showings and know that audio-enabled devices may capture conversations throughout the home.
Buyers: Assume You Are Being Recorded
Today’s homes often include video doorbells, interior cameras, and voice-activated systems that may record audio and video during a showing. Even if you do not see a device, it is wise to assume that surveillance technology may be active.
Be mindful not to discuss strategy, pricing flexibility, renovation plans, or emotional reactions while inside the home. Casual comments about urgency or how much you love the property can influence negotiations if overheard. Save detailed conversations and opinions with your agent for after you leave the property.
Finding the Balance
Real estate showings remain a critical part of buying and selling a home. With thoughtful preparation and awareness, sellers can protect their property while buyers can protect their privacy. By taking sensible precautions and assuming technology may be present, both parties can navigate showings confidently and focus on what matters most — making informed decisions in a competitive market.